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1. The term e-commerce includes ............................ A) Electronic trading of Physical goods and intangibles such as information. B) The electronic provision of services such as after sales support or online legal advice C) All the steps involved in trade, such as on-line marketing ordering payment and support for delivery. D) All of the above. 2. Which of the following is the largest community in classification of e-commerce? A) Business to Business (B to B) B) Business to Consumer (B to C) C) Business to Government (B to G) D) Government to Government (G to G) 3. Which of the following is not the example of business to consumer (B to C) e-commerce? A) Amazon.com B) e-bay.com C) dell.com D) lastminute.com 4. The types of Business to Business e-commerce are ................ A) Direct selling and support to Business B) Industry portals C) Information sites about a industry D) All of the above 5. Which of the following are the benefits of E-marketing? i) Speed   ...

First of all e-commerce is surrounded by different issues such as commercial, Network infrastructure, Social and Cultural and Security issues are presented below which are important for successful business. E-commerce security issues are frequently aired in the press and are certainly important. Customers are concerned that the item ordered won’t materialize, or be as described. As (much worse) they worry about their social security number and credit card details being misappropriated. However rare, these things do happen, and customers need to be assured that all e-commerce security issues have been covered. Your guarantees and returns policies must be stated on the website and they must be adhered to. Let us first state the security attacks on e-commerce process and Security goals we want to achieve for successful e-commerce. Attacks on Security Security attacks can be classified in the following categories depending on the nature of the attacker. a)       Pas...

As e-commerce evolves, it will present huge risks for those who don’t take advantage of it. The main risk of e-commerce is that the business won’t capitalize on all it has to offer, while the competition moves ahead. The traditional supply chain consists of the manufacturer, the distributor; the traditional supply chain consists of the manufacturer, the distributor, the retailer, and the end consumer. E-commerce is changing this linear view of the supply chain. Instead of goods flowing from one participant to the next, this new online marketplace can connect each participant to the end-consumer. For some links in the supply chain, increased access to customers could be dangerous as partners could even become competitors. In the physical world today, there are requirements for documents to be in writing and for hand-written signatures. Such requirements need to be translated into the electronic realm with the rapid development of electronic commerce and to resolve questions raised regar...

Use of e-commerce technologies helps speed up the flow of information and to eliminate unnecessary human intervention; the computer can now accomplish what computers do better than people process routine business transactions quickly and accurately, 24 hours a day. This in turn, frees up people to handle tasks that computers may never be able to do exercising judgment, creativity, and experience to manage exceptions, solve problems and continually improve business processes.         E-commerce is growing in importance and means unprecedented opportunities for everyone. When a business takes advantage of the power of e-commerce, it will be able to.         i.             Increase customer satisfaction Internet is always open, even on holidays; business is thus always open, 24 hours a day, 7 days a week and 365 days a year. Customers will appreciate the extra access...

Now, most of the companies are using e-commerce technology and going to be used. Even small companies have their own web sites, giving details about their profile, Products and services and are moving up in the e-commerce value chain. Companies that were earlier providing access to information on their respective web sites are now engaging themselves in e-commerce practices. Some of the e-commerce practices which are being done by most of the companies for the development of e-commerce technology for them are as follows. a) Better Information technology infrastructure         E-business models are moving from the proprietary ‘Electronic Data Interchange’ (EDI) ‘Specific’ solutions to internet based ‘mass’ solutions. It has more to do with better computer penetration, increase in number of internet users and high-speed connectivity rather than anything else. b) Wider acceptance of online payment system         Online payment mechanism mea...

For successful E-government endeavor, two critical requirements are needed: availability and accessibility. E-government transactions have to be available 24/7. This provides citizens, partners and employees with the flexibility to process transactions outside standard government office hours. With the inclusion of websites of E-governments, and E-government website needs to satisfy this “high availability” requirement. Also, the E-government endeavor is critically dependent on the accessibility of its integral websites. If the website is not accessible to the intended target users it will not be successful. The causes of failure of the E-government program in developing countries are:  Lack of training schemes and qualified staff, which makes it hard to go with such a new trend like E-government.   Lack of educating citizens about the value and benefits of E-government, that the government itself should play the main role in this issue.   Lack of change managem...

E-government initiatives aimed at raising the level of government performance in general, where the proper application of these initiatives lead to upgrade the governmental services provided to citizens and the private sector and enhance the effectiveness of government work internally, in addition to broadening the participation of citizens in decision-making process. However, many studies indicate that a large proportion of initiatives to implement E-government around the world did not succeed in achieving these promised goals. There are, in fact, global consensuses on the existence of the need for deeper studies to understand the real reasons behind this failure, but in spite of higher percentage E-government projects that failed to achieve its goals globally, the world is witnessing a comprehensive consensus recognizes that failed to achieve its goals globally, the world is witnessing a comprehensive consensus recognizes that there is still the possibility of E-government initiative...

E-government is an idea raised by former U.S. vice president (AI Gore), within his vision of linking the citizen to the various agencies of government for getting all kinds of government services in an automated way, in addition to the completion of the government working itself depending on information and communication with network to reduce costs improve performance, speed of delivery and effectiveness of implementation. Electronic government as government use of information communication technologies to offer for citizens and business the opportunity to interact and conduct business with government by using different electronic media such as telephone touch pad, fax, smart cards, self-service kiosks, e-mail/Internet, and EDI. It is about how government organizes itself; its administration, rules, regulation and frameworks set out to carry out service delivery and to co-ordinate, communicate and integrate process within itself. Another definition of E-government was presented by Uni...

Following are the Classification of E-commerce by transaction partners. i) Business-to-business (B2B)      Business-to-business (B2B) is the exchange of products, services or information between business entities. Web based B-to-B includes:   Direct selling and support to business : In which customers can by and also get technical support from the business.   E-procurement (also known as industry portals): Where a purchasing agent can shop for supplies from vendors, request proposals, and in some cases, bid to make a purchase at a desired price.  Information sites: It provides information about a particular industry for its companies and their employees. These include specialized search sites and trade and industry standards organization sites. ii) Business-to-consumer (B2C)      The exchange of products, information or services between business and consumers in a retailing relationship. Some of the first examples of B-to-...

E-commerce is a new way of conducting, managing an executing business transactions using modern information technology. E-commerce is a ‘commerce based on bytes’. E-commerce, defined simply, is the commercial transaction of services in an electronic format. In general terms, e-commercial is a business methodology that addresses the needs of organizations, traders and consumers to reduce costs while improving the quality of goods and services and increasing the speed of service delivery. It may also be referred to as the paperless exchange of business information using Electronic Data Interchange, Electronic Fund Transfer etc. E-commerce is not only about simple transactions of data but also general commercial acts such as publicity, advertisements, negotiations contracts and fund settlements. It refers to all forms of transactions relating to commercial activities including both organizations and individuals that are based upon the processing and transmission of digitized data, includi...